ArtLens App
  • ArtLens App
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ArtLens Download Instructions

The ArtLens App is free, and is available via the App Store for iPhone and iPad, and available via the Google Play Store for Android devices.

Download the ArtLens App on your iPhone or iPad

While you're at home, or on another robust Wi-Fi network:

  • Check your hardware. ArtLens App requires iOS 9.0 or higher.
  • Download ArtLens from the App Store. (If you don't have an Apple ID, you will need to create an account.) Search for "ArtLens" from your iPad or visit https://itunes.apple.com/us/app/artlens/id580839935.
  • Launch ArtLens App.
  • To access all the features of ArtLens App, enable these settings:

            1. Allow location
            2. Enable Bluetooth
            3. Enable photo saving

  • Tap “YOU’RE ALL SET” to see thousands of objects, take and create tours, and enjoy hundreds of videos and quick facts.

Download the ArtLens App on your Android device

While you're at home, or on another robust Wi-Fi network:

            1. Allow location
            2. Enable Bluetooth
            3. Enable photo saving

  • Tap “YOU’RE ALL SET” to see thousands of objects, take and create tours, and enjoy hundreds of videos and quick facts. 

We recommend that you download ArtLens App before you visit the museum, so you can get started as soon as you arrive. If you download ArtLens App at the museum, the North Lobby and Ames Family Atrium have benches/seating and Wi-Fi access.

 

Before arriving at the museum:

  • Ensure your device's protective case does not block the camera.
  • Check your privacy settings to ensure that ArtLens App has access to Bluetooth, camera, and location. Select "Allow" so that the scanning and "Nearby Artworks" functions work properly.
  • Don't forget to charge your device before you arrive.
  • Videos associated with objects in galleries have narration. We encourage you to bring headphones. Earbuds are also available upon request at the desk near ArtLens Wall. 

When you arrive at the museum's North Lobby:

  • Turn ON Bluetooth
  • Connect to the ARTLENS Wifi network to hear videos, use scanning and wayfinding features.
  • If prompted by your device to allow ArtLens App to access your location and photos, please select "Allow" so that the scanning and "Nearby Artworks" functions work properly.

Having problems downloading or have additional questions?

Email artlens [at] clevelandart.org