The ArtLens App is available for free download to iPads or iPhones running iOS9 or higher, or an Android device (4.4+), from the iTunes App Store or Google Play. Once ArtLens is downloaded, simply launch the app. If ArtLens was downloaded prior to June 21, 2017, users must update the app.
The new ArtLens App is a completely re-engineered version of the Cleveland Museum of Art’s award-winning collection application. Despite maintaining the same name, the new ArtLens is a comprehensive overhaul of the app that was completed in two phases, with the first launch in September 2016 and the latest launch in June 2017. Listening to user feedback, the CMA ensured that the new ArtLens has enhanced its usability. ArtLens is now faster and more user friendly, and the app download time has been reduced to 30 seconds. Improved optimizations have reduced the size of the app making ArtLens comparable in size to popular social media apps like Snapchat.
The redesigned interface is clean and intuitive and the wayfinding map is more responsive, now using iBeacons throughout the museum and outside to improve accuracy and eliminate the need for paper maps. ArtLens now uses Bluetooth to connect to the museum’s iconic ArtLens Wall rather than RFIDs, making synchronization seamless. Improvements to the maps and new descriptions of each gallery make finding the information or artwork easier for visitors. ArtLens may be used on-site or from anywhere in the world.
A collaborative creation, ArtLens combines the most current technology and innovative design with a wealth of interpretive content provided by the museum’s curatorial and interpretation teams. ArtLens includes a high-definition image and object information about every artwork on display in the museum and is updated in real time, ensuring that users have access to the most accurate information available. ArtLens enhances the visitor’s museum experience by providing the option to design individual tours, offering tools to better understand artwork through augmented reality, and guiding users with interactive real-time maps.
ArtLens features include:
Exhibition: As of June 2017, visitors can dock their devices with the ArtLens app at the interactive stations in ArtLens Exhibition to automatically save all the artwork they learn about and all photos taken during game play. Artwork saves to "You" in ArtLens and photos save to your photo album. The new ArtLens Exhibition field on the object page contains additional content about all artwork found in the Exhibition interactives.
Galleries: The most significant changes to ArtLens are in the “Galleries” feature with updates to the maps, content, wayfinding and nearby objects. Galleries are color-coded and grouped thematically to facilitate easier navigation. Tap any gallery number to see what type of art is on display in that location or find gallery descriptions by tapping the gallery name.
Wayfinding: Create a path to explore artworks. Push the “Find Me” button at any time to find your exact location in the museum, then search an artwork and tap the gallery number to find exactly what you are looking for and how to get there.
Content: All artworks on display are identified and findable in ArtLens, with additional multimedia content, including more than 1,500 videos, available for selected artworks. New content is generated on an ongoing basis. Changes to any object on view are dynamically and immediately updated from the backend systems across the app and throughout the museum.
Nearby Artworks: Nearby artworks that might be of interest are suggested based on the artwork selected.
Scanning: Using innovative image-recognition software, ArtLens seamlessly recognizes a selection of two-dimensional artworks and provides additional curatorial and interpretive content.
You: Favorite artworks by tapping the heart icon on the ArtLens Wall or on individual artworks in the ArtLens App. All favorites are saved under “You.” Favorites can be used to create personalized tours, find specific artworks in the museum or share on social media. Artworks learned about in the ArtLens Exhibition are automatically saved under "You" if a device is docked.
Search: Search by artist’s name or by keyword to discover corresponding works on view in the museum. Find the exact location of an artwork identified on a map with a quick tap on the gallery number.
Tours: Select from both museum-curated and visitor-created tours. The mapping feature locates specific artworks and navigates the entire tour. Choose to create a personalized tour that may be added to “visitor-created tours” and shared with the world.
Bluetooth: ArtLens now uses Bluetooth to connect to the ArtLens Wall making synchronization seamless, as well as the interactive activities in the new ArtLens Exhibition.
Top Ten: Explore the museum’s dynamic list of visitor favorites, as well as curators’ top picks of must-see artworks.
Museum: Get a daily snapshot of exhibitions and events occurring at the museum as well as the location of restrooms, restaurants and exits.
Need Help or Have Questions? Email us! artlens [at] clevelandart.org
Don't have a device? The museum has iPads and iPod Touches available for rental at the desk located inside ArtLens Gallery, near the ArtLens Wall. The rental fee is $5 per iPad. We will hold your valid driver's license or student ID until return.
An iPad, iPhone, or Android device is not required to experience many aspects of ArtLens Gallery.
Jane Alexander (Lead, Chief Information/Digital Officer), Tom Barnard (Senior Designer), Bethany Corriveau (Audience Engagement Specialist), Stephanie Foster (Interpretation), Adam Gall (Project Manager), Emily Hirsch (Project Manager), Tom Hood (Director of Technology Operations), Kevin Kelly (Interpretation), Niki Krause (Director of Application Services), Jeffrey Strean (Director of Design and Architecture), Mary Thomas (Graphic Designer), Lori Wienke (Associate Director of Interpretation)
CMA collaborated with Local Projects on the ArtLens App. Local Projects is the firm that takes the app to the next and highest possible level of technical fidelity, ensuring a rapid initial download, optimizing the interactive, real-time wayfinding maps and streamlining the design.
From Local Projects: Ethan Holda (Director of Technology), Keeli Shaw (Project Director), Karen Vanderbilt (Senior Graphic Designer), Danny Well (Visual Experience Designer), Edward Blake (User Experience Designer)
From Enharmonic: Dillan Laughlin, Jonathan Saggau
ArtLens is supported by Swagelok.
ArtLens has received several awards including Gold from the 2015 Edison Awards for Content Delivery, Winner of the 2014 Museums and the Web Award for best Mobile App and Bronze from the 2014 Media Technology Muse Award for Mobile Applications.
Reproduction, including downloading, of works by Pierre Bonnard, Georges Braque, Carlo Bugatti, Salvador Dalí, Andre Derain, Otto Dix, Lee Krasner, Rene Lalique, Suzanne Lalique, Jacob Lawrence, Charles Loupot, René Magritte, Reginald Marsh, Henri Matisse, Barnett Newman, Pablo Picasso, Man Ray, Marc Rothko, Kay Sage, Yves Tanguy, Édouard Vuillard, Andy Warhol, and Wilfred Zogbaum, is prohibited by copyright laws and international conventions without the express written permission of Artists Rights Society (ARS), New York.
The Cleveland Museum of Art’s free award-winning ArtLens app is made possible through the generous support of the Swagelok Company, a global leader in fluid systems manufacturing and technology headquartered in Solon, OH.